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Privacy Policy

Last updated: 13 September 2026

JCAA Limited, trading as Japan Culinary Arts Academy ("JCAA", "we", "us", or "our"), a company registered in Gibraltar under company number 126328 with its registered office at 1202 Atlantic Suites, Gibraltar GX11 1AA, Gibraltar, operates the online culinary education services provided through this website and the Kajabi platform (the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services. We process personal data in accordance with the Gibraltar General Data Protection Regulation (Gibraltar GDPR) and the Data Protection Act 2004 of Gibraltar.

1. Information We Collect

Information you provide to us

  • Name, email address, and billing information when you create an account or purchase a course
  • Country of residence and language preference
  • Dietary or allergy information you voluntarily share for lesson customization
  • Messages, questions, and content you submit through our contact forms, comments, or community features

Information collected automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on pages, and course progress data
  • Cookies and similar tracking technologies (see Section 6)

Payment information Payments are processed by third-party payment processors (Stripe) through the Kajabi platform. We do not store your full credit card details on our own systems.

2. How We Use Your Information

We use your personal information to:

  • Provide, operate, and improve the Services, including delivering course content and live lessons
  • Process payments and manage your account and subscriptions
  • Communicate with you about your courses, schedule changes, and customer support inquiries
  • Send marketing emails about new courses and offers (only where you have opted in; you may unsubscribe at any time)
  • Comply with legal obligations and prevent fraud or misuse of the Services

Under the Gibraltar GDPR, we process your personal data on the following bases: performance of a contract with you; your consent (for marketing communications); our legitimate interests in operating and improving the Services; and compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share it only with:

  • Service providers: Kajabi (course hosting and delivery), payment processors, email delivery services, and analytics providers, each acting under contractual obligations of confidentiality
  • Legal authorities: where required by law, court order, or to protect our legal rights
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy

Your information may be transferred to and processed in countries outside Gibraltar and outside your country of residence, including the United States (where Kajabi is based). Where required by the Gibraltar GDPR, we ensure appropriate safeguards (such as standard contractual clauses) are in place for such transfers.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, and thereafter as required for legal, accounting, or reporting obligations. You may request deletion of your account and associated data at any time (see Section 7).

6. Cookies

We and our service providers use cookies and similar technologies to keep you logged in, remember your preferences, analyze site usage, and measure the effectiveness of marketing. You can control cookies through your browser settings; disabling cookies may limit some functionality of the Services.

7. Your Rights

Under the Gibraltar GDPR, you have the right to:

  • Access a copy of the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time (for processing based on consent)
  • Receive your data in a portable format

To exercise any of these rights, contact us at info@japanculinaryarts.com. You also have the right to lodge a complaint with the Gibraltar Regulatory Authority (GRA) or, where applicable, your local data protection authority.

8. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be notified by email or a prominent notice on the Services.

11. Contact Us

JCAA Limited (trading as Japan Culinary Arts Academy) 1202 Atlantic Suites Gibraltar GX11 1AA, Gibraltar

Email: info@japanculinaryarts.com